Created 36 years ago, the PCA Group of Companies (PCA) is a privately-owned, global beauty holding company. Currently being led by the founders and the next generation of the family, the Group spans ~1500 employees in 5 geographic locations around the world, focused on omnichannel distribution and fulfillment for the beauty category. Multiple subsidiaries with distinct leadership, business direction, and separate financial structure.
Role Summary:
We are looking for a motivated and detail-oriented Beauty Retail Account Specialist to join our team. This person will manage retail and wholesale accounts, support daily operations, grow client relationships, and help bring in new business.
The ideal candidate enjoys working with customers, understands beauty retail space, and can work well in a fast-paced environment.
This is an in-person position based in Ronkonkoma, NY.
Working hours are 9:00 AM - 6:00 PM, Monday - Friday.
Key Responsibilities:
- Manage a portfolio of retail and wholesale accounts, overseeing day-to-day needs and ensuring all orders, requests, and projects are completed accurately and on time.
- Build and maintain strong, long-lasting relationships with buyers, partners, and key North American retailers
- Serve as the main point of contact for account inquiries, troubleshooting issues quickly, and identifying solutions that prevent future problems.
- Collaborate closely with internal teams to deliver effective, customer-focused solutions and support overall company growth.
- Develop a strong understanding of the full product catalog and services to guide and support partners.
- Prepare and share sales, performance, and business development reports for internal teams and clients.
- Support onboarding for new wholesale accounts, including product setup and information management.
- Research market trends, new prospects, and growth opportunities, and conduct outreach to new leads via calls and emails.
- Maintain regular communication with management through updates on account activity, opportunities, and business development progress.
- Participate in recurring internal meetings to provide insights, updates, and cross-functional alignment.
Qualifications:
- Passion for beauty, skincare, cosmetics, or lifestyle products.
- Strong verbal and written communication skills.
- Quick learner with the ability to adapt in a fast-paced environment.
- Strong problem-solving and strategic-thinking abilities.
- Comfortable working with numbers and performing basic data analysis.
- Proven ability to build strong relationships with internal teams and external partners.
- Proficiency in Outlook, Excel, PowerPoint, and Google Workspace.
- Excellent organizational skills and exceptional attention to detail.
- Ability to manage multiple priorities simultaneously.
- Experience in beauty, wellness, fashion, or related consumer categories is a plus but not required.
- Associate’s degree required, Bachelor’s degree preferred.
What we offer:
- Phenomenal discounts on products within the beauty industry and beyond
- Medical, Dental, and Vision, along with supplemental benefits available after 60 days
- 401 (k) available after 1 year of service with up to a 4% match
- 12 days PTO and Paid Holidays
- Salary is commensurate with experience, $22.00 - $25.00 per hour
Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The PCA Group of Companies recognizes and values the benefits of a diverse workforce.
